Terms of Service
LAST UPDATE: 2/9/2025
By purchasing from the seller, the customer agrees to have read and to be legally bound by the following terms:
I. General Terms
Both parties shall remain courteous and civil when commissioning. Hostile or otherwise ill behavior will not be tolerated.
Hostility will result in cancellation.
The artist has the right to, for any reason, given or not given, cancel a commission or terminate service for any reason.
Theft, tracing, stealing, etc. will not be tolerated. The customer does not reserve the right to utilize artwork for any blockchain-related activities (i.e. NFTs), nor for use with any AI tools or future innovations in these spaces.
If a client engages in this behavior, the seller reserves to right to terminate service with the client. The client may be subject to a blacklist from acquiring further commissions or designs from the seller.
Terms of Service and prices may be subject to changes at any time. The customer agrees to the terms of service and prices available at their time of purchase.
II. Payment
Payments will be made upfront and in full. The commission will not be started until payment has been made in full.
Short holds may be considered valid, only if discussed and confirmed with the seller.
Payments are to be made through Ko-fi or Paypal. The accepted currency is USD.
Sudden inactivity prior to payment for upward of 5+ days unless seller is otherwise informed will result in cancellation.
It is the sole responsibility of the customer to bear any conversion costs, bank fees, payment provider service fees, and any other costs involved in transferring funds to the seller.
Payment is considered received once the full amount has been transferred and thus received by the seller.
III. Product
The customer agrees that the seller, once payment has been completed in full, will transfer to them the product once it is finished. Product will consist of a digital file.
Deciding upon method of delivery that works for both parties is the sole responsibility of the customer and shall be agreed upon beforehand. The seller cannot be held accountable if obstacles, such as technical issues (spam filters) or personal issues (loss of delivery method) occur on the part of the customer.
The seller cannot guarantee that the original files will still be available in the event that the customer cannot retrieve the product in the future.
Whether the product is digital or physical, the seller agrees to incur any costs that arise from alternative delivery methods, such as postal costs, material costs, and more.
IV. Process + Revisions
Patience is appreciated during the commission process. The customer agrees to allow for up to 3+ months time for commission completion, depending on the seller's circumstances.
Rush jobs are not currently available, sorry for any inconvenience.
However, the customer is always welcome to request works in progress or updates.
A commission request may be modified up until the point where it is started, within reason. Refunds will not be provided for downgrades.
The customer has the right to revisions and minor fixes within reason during the process as well as following completion. Major edits may require further discussion and potentially an increase in price.
V. Refund Policy
If progress on a work has not yet been started, the customer is entitled to a full refund.
After a sketch has been completed, the customer is entitled to no more than a 50% refund. Refunds are not given if a commission is nearing completion or has been otherwise refined.
If there is no progress on a commission for 4 months or more, and is not completed within 5-6 months, the customer may still request a full refund. This excludes unforeseen circumstances on the seller's part, such as illness, accident, or otherwise credible reasons for work interruptions.
Larger commissions may require negotiation between the customer and the seller in order to establish a refund policy proportional to the size of the commission, as more time may be needed.
The customer agrees to remain responsive and provide quick feedback, responding to requests for comments, opinions, etc... Lack of timely communication on the behalf of the customer will be recognized as implicit approval of work progress and the current state of the product.
VI. Use
All art received by the customer via commission is for personal use only. Commercial use rights are not available at this time.
All rights to art belong to the seller. Product may not be used in published work or exchanged/sold in any form.
The seller reserves the right to utilize past commission work/products; this includes print sales, marketing, published material, and more. Past works may also be used as future examples of the product.
Notes from the Artist
Howdy! I wanted to thank you so much for your continued support and interest in commissioning me! I can't wait to bring some critters to life :)
Here are some personal notes from me, regarding my life and work.
I am a busy college student! I am also chronically ill and struggle with my mental health. As a result...
I will try my absolute best to complete a commission in a timely manner, but life definitely gets in the way and can cause interruptions. Unexpected circumstances also may pop up. I appreciate any and all patience.
I will always provide updates when I can, but I encourage anyone to nudge me if they would like WIPs or progress updates!! I am happy to provide them, especially given these circumstances. I do not bite!
More to come. (WIP)
Designs/Adopts - Terms of Service
For now, this is a screenshot of my pre-written TOS!
